Expansion in a Time of Contraction

 Lynne and I had a wonderful meeting with Patricia Hao, the Director of HR and Jennifer Sims, the
training manager at Hawaii State Federal Credit Union in Honolulu this morning. I have been doing consulting and training with HSFCU for 31/2 years now and we met to schedule the Train the Trainer program for 2009.

The good news is that not only did they out preform on their goals for the year, but they also opened two new branches at the same time. Welcome on board to the people at the new HSFCU Maui Branch and the HSFCU Kaimuki Branch.You have joined a great company!

What a special feeling it is to support a team through an expansion while the world around them seems to be going through contraction! YEAH to you everyone at HSFCU… Great accolades to the entire team!!

Not only that, I had an opportunity to do a ‘walk about’ (as the Aussies say). The Senior Management Team is ‘on it’ using the Elan training skills to bond, mentor and up-skill their team members.

One of the secrets of their incredible expansion was something called the Round Robin Management Meeting Format (RRMM)that we teach to all executives. It keeps everyone alive and alert looking for lessons to learn!! Tune in to my next blog and I’ll give a full description of how to run a RRMM for yourself and your team.

A Hui Ho!


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